Business Systems Analyst
Remote
Pay Range $56-$59/hour
The Business Systems Analyst is responsible for soliciting, understanding, and documenting business requirements, processes, and workflows—producing both written and visual representations. This role involves researching, documenting, and evaluating business processes by interviewing stakeholders. The analyst gathers and documents user requirements and translates them into functional requirements for technology solutions, with a focus on improving processes, increasing system sustainability, and maximizing return on investment.
Responsibilities include data analysis, data mapping, and data visualization. The analyst collaborates with technical teams to design solutions based on functional requirements and conducts gap analyses. They must understand business, functional, and technical aspects of the systems and processes within their supported portfolio, including integration points and cross system impacts.
Core Responsibilities
- Evaluate business processes, anticipate requirements, identify areas for improvement, and elicit requirements for change.
- Conduct interviews and gather user requirements through workshops, surveys, site visits, workflow documentation, use cases, and other methods.
- Conduct data gathering and analysis to develop business requirements and assist in prioritizing business needs.
- Perform data mapping and analysis and create related documentation.
- Prepare business cases outlining potential benefits, solution options, and associated risks.
- Translate user requirements into feasible solutions and communicate findings to stakeholders.
- Deliver detailed functional specifications, including workflow, business rules, interface definitions, data analysis, and mapping.
- Conduct gap analyses between applications and customer requirements and collaborate on project impact estimates.
- Participate in effort estimation including upgrade cost research and vendor solution evaluation.
- Review vendor release notes, assess impacts to business processes, and support redesign/documentation where needed.
- Perform requirements analysis and communicate results.
- Translate business requirements into clear functional requirements for technical and business teams.
- Participate in technical solution design with developers, architects, and other team members.
- Verify requirements for completeness, consistency, feasibility, and conformity to standards.
- Use standardized templates to write precise requirements specifications.
- Create process models, diagrams, and charts for development and project guidance.
- Conduct peer reviews to ensure correct interpretation of requirements.
- Select and apply appropriate business analysis methodologies (predictive or agile).
- Collaborate with stakeholders at all levels to conduct strategic studies, requirements specifications, and feasibility assessments.
- Provide leadership, coaching, and guidance to junior staff and offer technical guidance to team members.
- Triage and analyze incidents and problems, providing clear business impact analysis.
- Support business analysts and test analysts where needed.
- Participate in on call or after hours work as required.
Essential Competencies
- Professionalism & Personal Accountability
- Collaboration & Teamwork
- Effective Communication
- Adaptability & Flexibility
- Service Orientation
Skill Qualifications
Required
- Experience with insurance-related products (e.g., life, annuity, universal life).
- Experience partnering with IT development teams on complex projects.
- Strong technical aptitude and understanding of system architecture concepts.
- Strong data analysis and data presentation capabilities.
- Ability to collaborate in a team environment and meet deadlines.
- Strong multitasking ability.
- Proven experience in requirements analysis, elicitation, modeling, verification, and methodology development.
- Ability to influence stakeholders and drive consensus on solutions.
- Excellent documentation and communication skills.
- Strong analytical and conceptual thinking skills.
- Experience creating reports and presenting findings.
- Strong planning, organizational, and time management skills.
- Ability to create consistent functional and requirements documentation in technical and user friendly formats.
- Strong analytical/statistical skills applicable to systems and product issues.
- Extensive experience with Agile methodologies.
- Experience with modern work tracking or backlog management tools (e.g., DevOps Boards, Jira, etc.).
- Understanding of digital platforms, cloud applications, and web services/APIs.
- Data analysis experience, including intermediate–advanced SQL.
- High proficiency in standard productivity tools (e.g., process modeling tools, Excel with advanced formulas/pivots/macros, Word, PowerPoint, Outlook).
Preferred
- Scrum Master experience
- Experience with policy administration systems
- Experience with commissions, payroll, or reporting workflows
- Experience with test automation scripting
Education & Experience
Required
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field
- 5–7+ years of relevant work experience
Preferred
- Business analysis certifications (e.g., CCBA, CBAP)
Military experience equivalency may substitute for some requirements.
***For consideration for this opportunity, please email your resume to info@uspro.net and include in your message the job title AND five-digit number that follows the job title***
Equal Opportunity Statement
We are an equal opportunity employer and will consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability and/or other protected categories. We are also committed to providing reasonable accommodation(s) to qualified individuals with disabilities or needs, as required by law.
